As Africa’s tech-savvy population grows, its e-commerce sector is expanding rapidly, driven by rising smartphone use and broader internet connectivity. In response, operators in the region are putting customers first and making EMS service improvements to meet international e-commerce needs....
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EMS Cooperative members continually adapt to ensure that the EMS service consistently meets customer expectations. Members are assessed against rigorous criteria, with only the top performing postal operators earning EMS Awards. In response to evolving customer needs, the standards required to...
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Over the years, the annual EMS Cooperative workshop has created a collaborative environment where experts exchange ideas to advance the shared goals for the EMS service. The EMS Cooperative's annual workshops offered a valuable opportunity for EMS managers to meet face to face and focus on...
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